Best seller: crispy balah el sham with our signature syrup and perfect crunch.

Delivery

At Mulberry, all our products are freshly baked on the same day to ensure the highest quality and taste.

• Same-Day Delivery:
  Order before 12:00 PM for same-day delivery (Dubai only). After 12:00 PM, please WhatsApp us at +971 50 909 2947 to check availability.
  

• Delivery Coverage:
  We deliver to all major cities and areas across the UAE.

• Delivery Time:
  Delivery times may vary depending on your location, order volume, and traffic conditions, but we always aim for prompt and reliable service.

• Handling & Packaging:
  All orders are carefully packaged to preserve freshness, quality, and presentation during transit.

Returns & Refunds

Due to the nature of our products being freshly baked and made to order, we are unable to accept returns or exchanges once an order has been prepared or delivered.

However, your satisfaction is important to us:

• If your order arrives damaged, incorrect, or not up to our quality standards, please contact our customer support within 24 hours of delivery.

• Kindly provide clear photos and order details to help us assess the issue.

• Once verified, we may offer a replacement or store credit, depending on the situation.

Order Cancellations

• Orders can only be cancelled or modified before baking has started.

• Once preparation begins, cancellations or refunds are no longer possible.